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NB. The real threat of fraud on the internet is to those selling, rather
than those buying. Buyers are usually protected by their credit cards or
the retailers bank ( where cheques are recorded ), where as retailers are
left less well protected ( at the moment ). Current advice is that
deliveries be made only to the address where a credit card is registered.
Failing this, we shall write for a confirmed reply at the address
of those ordering. For small orders a credit card check is usually OK.
Packaging and delivery will be charged at cost, and is payable
on or before delivery.
Cheques, made payable to The Design Service, to be sent with order.
For large orders we can accept a deposit, approx.40% - 50%, with the
remainder payable before or on delivery.
An order confirmation form will be emailed / sent to you on receipt
of your order, and will give approx. delivery date (unless it is a
stock item which will go out quickly).
Please confirm delivery address if different to that above.
Damaged deliveries MUST be informed within 3 days of receipt (or the insurance
covering them is invalidated and no claim can be made). You must retain the
packaging on damaged deliveries (couriers reserve the right to inspect packaging
I accept that a condition of ordering is that I/We will not
copy, (either exactly, closely or 'in the style of'), any pieces
shown on our website, ordered h/w or featured in our information
sent to you, under your own name or another name used by yourself (whether private or business name),
or pass it to a third party to do so. Breaking of this condition may
result in legal action to defend our work. We do persue this rigorously! We DO NOT sell
to trade or similar customers for 2 reasons; in case they copy our work & offer it as their
own and because we do not want to compete with others selling the same products.
Please note colours can differ from the photos shown. The web is a low
resolution medium, & can not render colours exactly ( in the same way that
printed colours always carry the disclaimer that they may not match exactly
in real life). You accept the colours are as they are produced not as they are displayed.
We do not charge for an initial consultation or rough drawings.
We do charge for follow up consultations. If you wish to proceed with
an order we require 50% deposit and the balance on completion. Copies of
designs can be left with customers after a deposit is given. Any changes to
design after the initial agreement and signing off stage will be discussed
and charged accordingly. The same for changes made whilst design is in progress.
All drawings and designs remain the sole right of TDS ~ The Design Service.
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